Wednesday, August 08, 2007

DMV? or F'ing Dumbasses? You Decide.

We are in the process of purchasing me a new vehicle! Yay! It's something that just so happened to fall in our lap, a "right place at the right time" kind of thing.

There are a few things that we wanted to know before making the final decision to purchase, one of those being the cost to play musical tags on 3 cars. Hubby is going to sell his truck and drive the 4-runner that I am giving up. I would like to keep my Auburn tag and move it to the new car that I will be driving, simple enough, right?

So I call the DMV, tags and license number in the phone book and speak to John, and I use the term "speak to" loosely. John sounded like he had about 2 teeth and I had to repeat everything 3 times, I found myself almost shouting at this man through the phone, not sure if he couldn't hear or if he was just that dumb.

It ended with him telling me, and I kid you not... "Ma'am, you are going to have to come down to the office to ask your question" What? I said to him, "What you are telling me is, I will have to physically get in my car, and drive to your office to ask you to your face the same question that I have already asked you 3 times?"

He then said I would have to contact the office in my area and gave me a phone number to call.

I would like to say that I had better luck with the ladies there, but it went something like this.

DMV Dumbass
: Ma'am we aren't allowed to give that information out over the phone, you will have to bring the paperwork in to do the transfer, and we can tell you how much it will be at that time.

Me: What I'm trying to tell you is that I don't have any paperwork, I haven't purchased the vehicle yet, I'm just trying to get an estimate.

DMV Dumbass: Right, in order to get an estimate you will need to come in with the paperwork, the title and bill of sale.

Me: Do you understand the concept of an estimate?

DMV Dumbass: Ma'am Hold on

Beep, Beep, Beep, Beep... Not even some nice Muzak.. just beeping....

DMV Dumbass Supervisor
: Ma'am, can I help you?

Me: Doubtful but here goes.. I explain everything again, to no avail.

DMV, Dumb Ass, Supervisor insists that there is absolutely no way to give an estimate of the cost to transfer these tags.

How is it possible that in this day, in this age of technology, people have to show up to transfer a tag and have absolutely no idea if it's going to cost $50.00 or $400.00?

There has to be a better way, and there has to be some smarter people that can fill these jobs.


Anonymous said...

Sometimes getting a slow busser is a good thing, though.

I got one at the registry in MA and ended up not paying any tax I owed on the purchase of my car.

That saved me a grand or so. Should I have reminded her? Probably.


MommaDrool said...

Oh, the Homewood DMV...AAAAHHHH!!! I have never been so irritated in my entire life as I have been with this DMV. It took 3 trips with children in tow to get our tags right, and we were told something different each time...I feel your pain! I had to go twice just to get a new license!

I went up there yesterday to renew our boat tag, and it was pure DMV hell! I will pay someone to go for me next time...any takers?

AlliT said...

Stupid luxury tax in Alabama.. Don't you wish it was just a simple $48.00 across the board.. That is one thing I miss about TN.. I knew how much it would be no matter what kind of car I drove.. Nice or not so nice.. DMV idiots.. ;-)

I hope you get a new car.. That sounds sweet.